Advanced Dental Care Coordination

What’s Included

Practical, real-world care coordination training

Course Duration: 8 months

One-to-one mentoring with tutor support

Flexible study formats and national certification

Course Overview

The Advanced Skills in Dental Care Coordination course is designed for team members ready to elevate patient experiences, manage treatment pathways, and boost case acceptance rates with confidence. This Level 3 equivalent course combines communication expertise, service excellence, and coordination strategies to set you apart

Course Fee

£800 + VAT (£960)

Flexible Payment Options: Instalment plans available.

Entry Requirements

Dedicate 2–3 hours weekly for tutorials and study. Coursework must be submitted in Microsoft Word format.

Certification

Upon successful completion, a certificate from a nationally recognised awarding organisation will be awarded, validating your expertise as a Dental Care Coordinator.

What You'll Learn

This dynamic course covers:

Flexible learning

Understanding the Dental Care Coordinator (DCC) role and responsibilities

Treatment Management

Managing treatment plans and supporting case acceptance. Patient consultation techniques and patient journey mapping

Motivation

Handling objections and creating treatment motivation

Ethical Communication

Ethical communication and financial discussions. Coordinating between clinical and non-clinical teams

Programme Features

80 Hours of Study: Including the creation of patient journey protocols.
Flexible Learning Options: Blended, remote, or in-practice coaching.
One-to-One Mentoring: Individualised learning support.
Fast Feedback: Coursework marked within 2 working days.
Blended Assessments: Learning activities, reflection, and project work.

Transform Patient Journeys!

Frequently Asked Questions

Got Questions? We’ve Got Answers

Who should take an Advanced course?

These courses are aimed at dental professionals with some prior experience in reception, compliance, or patient-facing roles who want to develop higher-level skills.

What’s the difference between Foundation and Advanced?

Foundation builds confidence in the essentials, while Advanced moves into areas such as treatment coordination, patient complaint handling, financial systems, and supporting compliance across the dental team.

Do I have to complete Foundation first?

Not always. Many learners move directly into Advanced courses if they already have solid workplace experience in dentistry.

What areas do Advanced courses cover?

You’ll learn about patient complaint handling, fee communication, informed consent support, appointment system management, and how to contribute to compliance and record-keeping.

How does this support career progression?

Advanced courses prepare you to move into more responsible roles such as Senior Receptionist, Treatment Coordinator, Lead Nurse, or Assistant Practice Manager.

Why choose DenTTrack Academy for Advanced training?

We are committed to bringing you current, practical content that reflects today’s dental industry. Every module is designed to strengthen your career pathway with skills that align with modern practice needs.

Advanced Skills in Dental Care Coordination