What’s Included
Self-paced online learning
Complete the course around work commitments.
Foundation-level programme
Built to develop understanding and confidence.
Patient coordination focus
Explores how care pathways support patient experience.
Certificate on completion
Provided once the course is completed.
Course Overview
This short, flexible programme offers a real taste of blended learning at Level 3 complexity — helping you decide if you'd like to advance onto a full Care Coordination qualification.
Course Fee
Full payment required at booking.
Entry Requirements
No formal entry requirements.
Designed to support those building foundational understanding of dental practice roles and systems.
Certification
Certificate on completion.
Issued once all course requirements are completed.
What You'll Learn
By the end of this programme, you will:
Understand the core requirements of dental care coordination
Identify the roles and expectations of the dental team in supporting patient care
Produce a structured care coordination plan with clear aims and objectives
Develop a practice policy for introducing care coordination services
Programme Features
- Clear, timely feedback: Automated checks and structured guidance to support understanding.
- Practical activities: Scenario-based tasks to build real-world awareness of CQC principles.
- Self-paced online learning: Complete the course around work commitments.
- Foundation-level programme: Designed to build understanding and confidence.
Frequently Asked Questions
Got Questions? We’ve Got Answers
They’re created for those new to dentistry or moving into their first dental reception, nursing, or support role, providing essential knowledge and confidence to start working safely in practice.
No. These courses assume little to no prior knowledge and explain everything clearly, from patient communication basics to an introduction to dental compliance.
Foundation courses cover dental reception skills, confidentiality, professionalism, patient interaction, basic compliance awareness (CQC, GDPR), and how to support the patient journey in practice.
They are self-directed online programmes with structured workbooks, dental examples, and reflection activities to help you apply learning directly to practice.
Foundation courses prepare you for your first dental role and set you up to confidently progress to Advanced training as you gain workplace experience.
Our ethos is to give you the most up-to-date and practical literature available. You can trust that everything you learn is based on current best practice, so your first steps in dentistry are supported by high-quality, reliable knowledge.