Higher Skills for Dental Care Coordination

What’s Included

Full tutor support and personalised learning plans

Course Duration: 10 months

Blended learning across leadership, governance, and marketing

Nationally recognised qualification with enhanced CPD

Course Overview

The Higher Skills in Dental Care Coordination programme develops experienced Dental Care Coordinators into patient pathway leaders — combining advanced care coordination, marketing, patient engagement, and compliance management skills. This Level 4 equivalent course offers a flexible, professionally tailored learning pathway, designed to meet the growing demand for outstanding patient experience management.

Course Fee

£1200

(Deposit £200 | Payable in 4 instalments) (Includes 10 months of tutor support. Extensions available at £100 + VAT/month.)

Entry Requirements

English Functional Skills at Level 1 minimum. Ability to dedicate 2–3 hours weekly for tutorials and independent study. Coursework must be submitted using Microsoft Word. Full commitment to authentic, original submissions (GDC registration warning applies).

Certification

Upon successful completion, you will be awarded a nationally recognised certificate from AIM Qualifications. Earn enhanced CPD points aligned with eCPD Outcomes A, B, and C.

Become a Leader

What You'll Learn

Structured around four specialist units, this programme empowers coordinators with the full spectrum of patient care skills:

Unit 1: The Role and Skills of the Dental Care Coordinator - Understand regulatory foundations for care coordination. Develop advanced communication and information management skills. Deliver responsive, patient-centred support services.
CPD Value: 30 hours (eCPD Group A Criteria)
Unit 2: Marketing and Customer Care Skills for Care Coordination - Apply ethical marketing techniques for dental services. Support patient decision-making and promote informed consent. Recognise the individual information needs of each patient.
CPD Value: 30 hours (eCPD Group C Criteria)
Unit 3: Developing and Applying Care Coordination Systems - Master Information Governance, confidentiality, and safeguarding practices. Manage patient financial arrangements and treatment scheduling. Support the practice’s Mental Capacity Act compliance.
CPD Value: 30 hours (eCPD Group B Criteria)
Unit 4: Ongoing Care Coordination Programme Development - Implement service audits and Significant Event Analysis. Gather and evaluate patient feedback for continuous improvement. Lead collaborative care service development within the dental team.

Programme Features

120 Guided Learning Hours: Blended learning with practical projects.
One-to-One Tutoring: Weekly 30-minute tutorials.
Access to Online Portal: Videos, templates, CPD resources.
Blended Assessment: Learning activities and real-world assignments.

"Lead Patient Journeys with Confidence!"

Shape Tomorrow’s Dental Practices

Frequently Asked Questions

Got Questions? We’ve Got Answers

What are Higher Skills courses?

These are advanced programmes designed for experienced dental professionals who are ready to take on leadership, compliance, and practice growth responsibilities.

Who are they suitable for?

They’re ideal for senior receptionists, treatment coordinators, lead nurses, and practice managers who want to step into a strategic, leadership-focused role.

What skills will I develop?

Higher Skills courses build expertise in dental compliance, leadership, finance, team communication, patient experience, and system management to improve practice-wide performance.

How flexible is the study format?

Courses are designed to fit around busy practice life. You can work through the content in manageable modules at a pace that suits you.

How does this support career progression?

They prepare you to confidently take on leadership and management roles, contributing to practice strategy, compliance, and business growth.

Why choose DenTTrack Academy for Higher Skills training?

Our ethos is to provide the most current, informative content available — ensuring your leadership skills grow alongside modern expectations in dentistry.