Appraisals and Feedback for Dental Professionals

What’s Included

1-hour verifiable CPD (self-directed)

Full set of module slides and reading materials

Downloadable templates (self-reflection forms, development plan templates, appraisal flow sheet)

Practical case studies to apply learning. Reflection prompts for your Personal Development Plan (PDP).

Course Overview

Effective appraisals are vital to building a motivated, high-performing dental team. This self-taught CPD course provides a structured, step-by-step approach to running and participating in appraisal conversations with confidence.

Whether you are a practice manager, dental nurse, receptionist, or clinician, you will learn how to give constructive feedback, set measurable goals, and create a culture of trust and development within your practice.

Unlike the traditional tutor-led versions (such as those developed by Glenys Bridges), this programme is delivered as a self-directed e-learning CPD — meaning you can complete it at your own pace, with downloadable templates and reflection activities included.

Course Fee

£xxx (incl. VAT)

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Invest in building stronger performance, better communication, and a motivated dental team.

Certification

CPD certificate upon successful completion of the quiz

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Who Is This Course For?

Practice Managers leading appraisal cycles

Dental Nurses, Hygienists, and Receptionists preparing for reviews

Associate Dentists looking to improve feedback skills

Team leaders who want to create a positive, supportive workplace culture

What You'll Learn

By the end of this course, you will be able to:

Explain the purpose of appraisals and their role in dental team growth and compliance.
Differentiate between types of appraisals and know when to use each.
Prepare for an appraisal effectively, as both appraiser and appraisee.
Use recognised feedback models (BOOST, SBI) to give constructive feedback.
Manage challenging appraisal moments with professionalism and empathy.
Set SMART goals and build meaningful development plans.
Document appraisals for compliance with CQC, GDPR, and GDC standards.
Promote a culture of feedback, reflection, and continuous improvement.

Course Modules

Module 1 – Foundations of Effective Appraisals Definition, purpose, and types of appraisals in dentistry.
Module 2 – Standards, Preparation & Structure Setting expectations, preparing both sides, and structuring the conversation.
Module 3 – Feedback Skills for Dental Leaders Models for giving and receiving feedback, effective language, handling challenges.
Module 4 – Goal Setting & Development Planning SMART goals, development plan components, and accountability.
Module 5 – Compliance, Culture & Continuous Improvement Documentation, peer-to-peer appraisals, continuous feedback culture, reflective practice.
Module 6 – Practical Application & Case Studies Real dental scenarios, lessons learned, summary and certification.

GDC Development Outcomes

A: Effective communication with patients and colleagues
B: Management and leadership in a dental setting
D: Maintaining skills, knowledge, and professional behaviours

This version matches the compliance-driven yet practical tone Glenys Bridges’ courses often carried but positions yours clearly as modern, self-taught CPD with DenTTrack’s added value (downloadable tools, reflection tasks, scenario-based learning).