Frequently Asked Questions

Got Questions? We’ve Got Answers

Who should take an Advanced course?

These courses are aimed at dental professionals with some prior experience in reception, compliance, or patient-facing roles who want to develop higher-level skills.

What’s the difference between Foundation and Advanced?

Foundation builds confidence in the essentials, while Advanced moves into areas such as treatment coordination, patient complaint handling, financial systems, and supporting compliance across the dental team.

Do I have to complete Foundation first?

Not always. Many learners move directly into Advanced courses if they already have solid workplace experience in dentistry.

What areas do Advanced courses cover?

You’ll learn about patient complaint handling, fee communication, informed consent support, appointment system management, and how to contribute to compliance and record-keeping.

How does this support career progression?

Advanced courses prepare you to move into more responsible roles such as Senior Receptionist, Treatment Coordinator, Lead Nurse, or Assistant Practice Manager.

Why choose Denttrack Academy for Advanced training?

We are committed to bringing you current, practical content that reflects today’s dental industry. Every module is designed to strengthen your career pathway with skills that align with modern practice needs.