Frequently Asked Questions
Got Questions? We’ve Got Answers
These courses are aimed at dental professionals with some prior experience in reception, compliance, or patient-facing roles who want to develop higher-level skills.
Foundation builds confidence in the essentials, while Advanced moves into areas such as treatment coordination, patient complaint handling, financial systems, and supporting compliance across the dental team.
Not always. Many learners move directly into Advanced courses if they already have solid workplace experience in dentistry.
You’ll learn about patient complaint handling, fee communication, informed consent support, appointment system management, and how to contribute to compliance and record-keeping.
Advanced courses prepare you to move into more responsible roles such as Senior Receptionist, Treatment Coordinator, Lead Nurse, or Assistant Practice Manager.
We are committed to bringing you current, practical content that reflects today’s dental industry. Every module is designed to strengthen your career pathway with skills that align with modern practice needs.