Practice Management Skills | Denttrack Academy

What’s Included

Assessment through Blended Learning Activities and Pre-Written Tasks

Course Duration: 12 months

Flexible start dates – join anytime

National Awarding Organisation Certification

Course Overview

Our Advanced Skills for Dental Practice Managers programme is a Quality Assured, Level 3 equivalent course – perfect for proactive managers seeking to develop essential leadership, communication, and business skills, while gaining professional recognition.

Course Fee

Flexible Payment Plan

Spread the course fee over 4 instalments. 12 Months of Tutor Support Included.

Entry Requirements

English Functional Skills at Level 1 minimum. Ability to dedicate 2–3 hours weekly for study and tutorials. Microsoft Word for coursework submission. Commitment to authentic, original work – malpractice can risk GDC registration.

Certification

Upon successful completion, you’ll receive a certificate from a nationally recognised awarding organisation – demonstrating your achievement of six key management units.

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Why Choose This Course?

Flexible learning

Blend face-to-face, remote, and home learning options.

Personal tutor support

One-to-one coaching, feedback within 2 working days.

Practical skill development

Immediate workplace application.

Enhanced ECPD

Covers Criteria A, B, C, and D

Course Structure: 6 Expert Units

Each unit consists of 60 learning hours through tutorials, independent study, and project activities.

Unit 1: Communication for a Productive Dental Team - Develop effective communication strategies. Create policies and procedures for sustainable communication. Foster supportive team environments.
Unit 2: Managing Personal and Professional Development - Build a workplace culture that encourages learning and staff retention. Use reflective learning to improve service quality.
Unit 3: Leadership and Management Skills -Establish rewarding team structures. Grow leadership confidence to support business success.
Unit 4: Effective Resource Planning and Management - Lead projects with strategic market and regulatory insight. Plan services that meet internal and external community needs.
Unit 5: Quality Measurement and Improvement Management - Apply Total Quality Management principles to practice systems. Master compliance and continuous service improvement.
Unit 6: Budget Management - Manage budgets, pricing, and financial planning for profitability. Understand financial terminology and reporting essentials.

How You'll Learn

Personalised Learning Plan: Tailored after a Learning Styles Assessment.
Online Student Portal/span>: Easy work upload and quick tutor feedback.
Blended Options: Tutorials via Zoom, Teams, or telephone.
Flexible Study: 30-minute weekly tutorials and 2+ hours of independent study.
Ongoing Support: 12 months included; extendable for £100 + VAT per month.

Ready to Elevate Your Practice Management Skills?

Enrol today and take the next step towards becoming an exceptional dental practice manager!

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Frequently Asked Questions

Got Questions? We’ve Got Answers

Who should take an Advanced course?

These courses are aimed at dental professionals with some prior experience in reception, compliance, or patient-facing roles who want to develop higher-level skills.

What’s the difference between Foundation and Advanced?

Foundation builds confidence in the essentials, while Advanced moves into areas such as treatment coordination, patient complaint handling, financial systems, and supporting compliance across the dental team.

Do I have to complete Foundation first?

Not always. Many learners move directly into Advanced courses if they already have solid workplace experience in dentistry.

What areas do Advanced courses cover?

You’ll learn about patient complaint handling, fee communication, informed consent support, appointment system management, and how to contribute to compliance and record-keeping.

How does this support career progression?

Advanced courses prepare you to move into more responsible roles such as Senior Receptionist, Treatment Coordinator, Lead Nurse, or Assistant Practice Manager.

Why choose DenTTrack Academy for Advanced training?

We are committed to bringing you current, practical content that reflects today’s dental industry. Every module is designed to strengthen your career pathway with skills that align with modern practice needs.