What’s Included

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1-hour verifiable CPD (self-directed)

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Full set of module slides and reading materials

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Downloadable audit cycle flowchart and reporting template

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Practical case studies to apply learning. Reflection prompts for your PDP.

Why This Course Matters

This course explores how to redefine and optimise patient care in modern dental practice, focusing on consistency, communication, and the overall patient experience.

Focused on real-world application, it supports whole-team alignment, clearer processes, and more patient-centred thinking — helping practices improve quality, efficiency, and patient satisfaction without overcomplicating everyday care delivery.

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Course Fee
£20 (incl. VAT)
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Enrol Today

Gain confidence in running audits that improve care, strengthen compliance, and support your dental team.

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Certification

CPD certificate upon successful completion of the quiz

Enrol Now

Who This Course Is For

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Dental nurses and clinical support staff
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Dentists and clinicians
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Practice managers and team leaders

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Reception and front-of-house team members
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Teams looking to improve patient experience and care delivery

What You'll Learn

  • What optimised patient care looks like in modern dental practice
  • How communication and consistency influence patient experience
  • The role of the whole team in delivering high-quality care
  • Practical ways to improve patient journeys and interactions
  • Strategies to support patient confidence, trust, and satisfaction

Course Format

  • Online learning module
  • Reflective CPD declaration
  • Instant downloadable certificate on completion

Last Updated

  • Reviewed and current for 2025