What’s Included

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1-hour verifiable CPD (self-directed)

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Full set of module slides and reading materials

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Downloadable templates (self-reflection forms, development plan templates, appraisal flow sheet)

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Practical case studies to apply learning. Reflection prompts for your Personal Development Plan (PDP).

Why This Course Matters

Dental teams often include multiple generations working side by side, each bringing different expectations, communication styles, and motivations. Without understanding, this can lead to tension, miscommunication, or disengagement.

This course supports leaders and teams in understanding generational differences and strengths — helping practices improve communication, reduce friction, and lead inclusively across a diverse workforce.

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Course Fee
£20 (incl. VAT)
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Enrol Today

Invest in building stronger performance, better communication, and a motivated dental team.

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Certification

CPD certificate upon successful completion of the quiz

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Who This Course Is For

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Practice managers and team leaders
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Dentists and practice owners
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Senior dental nurses and supervisors

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Anyone involved in leading or supporting teams

What You'll Learn

  • Understanding generational differences in the workplace
  • How values and communication styles can vary
  • Leading fairly and effectively across generations
  • Supporting collaboration and mutual respect
  • Practical strategies for inclusive leadership

Course Format

  • Online learning module
  • Reflective CPD declaration
  • Instant downloadable certificate on completion

Last Updated

  • Reviewed and current for 2025