What’s Included

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1-hour verifiable CPD (self-directed)

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Full set of module slides and reading materials

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Downloadable templates (self-reflection forms, development plan templates, appraisal flow sheet)

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Practical case studies to apply learning. Reflection prompts for your Personal Development Plan (PDP).

Why This Course Matters

Clear, effective communication underpins every aspect of dental practice — from patient care and consent to teamwork and leadership. Poor communication can lead to misunderstandings, complaints, and unnecessary stress.

This course supports dental teams in strengthening everyday communication skills — helping practices improve patient interactions, enhance teamwork, and reduce conflict through clear, confident, and professional communication.

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Course Fee
£20 (incl. VAT)
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Enrol Today

Invest in building stronger performance, better communication, and a motivated dental team.

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Certification

CPD certificate upon successful completion of the quiz

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Who This Course Is For

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Dental nurses and clinical support staff
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Dentists and clinicians
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Practice managers and team leaders
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Reception and front-of-house team members

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Anyone involved in patient or team communication

What You'll Learn

  • Why communication skills matter in dental practice
  • Verbal and non-verbal communication awareness
  • Adapting communication for patients and colleagues
  • Managing misunderstandings and assumptions
  • Practical ways to communicate clearly and confidently

Course Format

  • Online learning module
  • Reflective CPD declaration
  • Instant downloadable certificate on completion

Last Updated

  • Reviewed and current for 2025