What’s Included

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1-hour verifiable CPD (self-directed)

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Full set of module slides and reading materials

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Downloadable templates (self-reflection forms, development plan templates, appraisal flow sheet)

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Practical case studies to apply learning. Reflection prompts for your Personal Development Plan (PDP).

Why This Course Matters

Strong teams don’t happen by accident. Behaviours, leadership style, and workplace culture directly influence communication, performance, morale, and patient experience in dental practice.

This course helps dental teams understand how everyday behaviours and leadership approaches shape culture — supporting practices to build trust, improve collaboration, and create a positive, accountable working environment without vercomplicating leadership theory.

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Course Fee
£20 (incl. VAT)
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Enrol Today

Invest in building stronger performance, better communication, and a motivated dental team.

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Certification

CPD certificate upon successful completion of the quiz

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Who This Course Is For

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Dental nurses and clinical support staff
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Dentists and clinicians
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Practice managers and team leaders

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Reception and front-of-house team members
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Anyone involved in leading, supporting, or influencing a team

What You'll Learn

  • How behaviours influence team culture and performance
  • The role of leadership at every level of the practice
  • How workplace culture impacts patient experience and outcomes
  • Recognising positive and negative team behaviours
  • Practical ways to support a healthy, respectful working environment

Course Format

  • Online learning module
  • Reflective CPD declaration
  • Instant downloadable certificate on completion

Last Updated

  • Reviewed and current for 2025